I solve problems through design

Hi. I’m Katy. I’m a UX/UI Human Centric-Systems Designer. I thrive on tackling complex challenges by leading teams with empathy and intuition. My passion lies in uncovering insights and leverage points that drive effective, holistic solutions. I am dedicated to enhancing both user experiences and system efficiency, aiming to deliver impactful outcomes that benefit all stakeholders involved.

For the past 4 years, I've served as the Lead UX/UI Lead for CAMPS Inc. 1, a mission planning application. This role has equipped me with deep insights into managing complex systems, applications, and diverse user needs. Working within government and military sectors has exposed me to navigating intricate stakeholder dynamics and diverse program priorities. Despite these challenges, I am dedicated to envisioning future application states while effectively managing current constraints.

Specializing in DOD applications, particularly within the Air Force, has sharpened my ability to deliver tailored solutions that enhance operational effectiveness and user satisfaction. My approach blends strategic vision with a meticulous understanding of user experience, ensuring that every design decision contributes to both mission success and stakeholder alignment.

• Currently working on the CAMPS (Consolidated Air Mobility Placement System) Inc. 1 application program for the 618th Air Mobility Command at Scott Air force Base, IL

• Ensuring that the “future UX/UI end state” aligns to Key Performance Indicator’s & delivers on the broader strategic goals for program (coordination with Leadership)

• Identify and prioritize UX process improvement (automation, digitization, efficiency) opportunities for each user base & identify app-wide holistic solutions

• Use Systems & Design Thinking to problem-solve, analyze & identify pain points to effectively leverage more impactful solutions in complex systems

• 1 of 12 ADEV team members with military knowledge, technical background, competencies in development, integration, and design for 8 different lines of military businesses

• Lead & train program-level wide UX Research best practices & Customer Feedback Events

• Manage internal team of Mid-Level UX Designers (& Junior UX Designer)

• Instrumental in shaping the “end state” design of the application for entire team

• Educate teams (at a program-level) the value of UX mindset & industry-wide best practices

• In-depth analyses on users’ legacy programs, processes & workflows